Guesthouse Itoya (the following referred to as Itoya) promotes the protection of personal information by making the privacy policy, establishing the mechanism of personal information protection, and ensuring that all the staff understands the importance of personal information protection and making efforts to it.

Management of personal information
In order to keep the accurate and up-to-date customer information, and to prevent unauthorized access, loss, damage, alteration, disclosure of the personal information, Itoya takes the necessary measures such as maintenance of security systems, development of management structures, and thorough staff training, and conducts strict management of personal information by implementing safety measures.

The purpose of use of personal information
The personal information entrusted by customers is used to contact customers or to introduce Itoya's accommodation service or to answer questions by sending emails or material.

Prohibition of disclosure and provision to third parties of personal information
Itoya properly manages the personal information entrusted by customers, and don't disclose it to third parties except for the following situations.

If the customer consents
If Itoya needs to disclose it to the consigned trader in the service the customer would like.
If it is necessary to disclose it based on laws and regulations.

Safety measures of personal information
Itoya takes all possible measures to security in order to ensure accuracy and safety of personal information.

Inquiry of the customer
If the customer would like to inquire about, correct, and delete his or her own personal information, Itoya will respond to the request after confirming the customer's identity.

Compliance and review of laws and regulations
In addition to complying with Japanese laws and other regulations applied to the retaining personal information, Itoya endeavors to improve the contents of this policy by reviewing it appropriately.

Please contact Itoya about the handling of personal information via the following.
Guesthouse Itoya, Nishijin Kyoto
202, Arima-cho, Kamigyo-ku, Kyoto City, 602-8472, Japan


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